Privacy Policy


The Milwaukee County Zoo makes available information, materials, and products on this website, subject to the following terms and conditions. By accessing this site, you agree to the terms and conditions as outlined in this legal notice. The Milwaukee County Zoo reserves the right to change these terms and conditions at its sole discretion.

Copyright/Limited License

The information on this website is protected by copyright:

Copyright © 2024 The Milwaukee County Zoo. All rights reserved.

Except as specifically permitted herein, no portion of the information on this website may be reproduced in any form or by any means without the prior written permission from The Milwaukee County Zoo.

Use of Website Information

Except as otherwise indicated elsewhere on this site, you may view, copy, print, and distribute documents available on this website subject to the following conditions:

  • The document may be used solely for personal, informational, non-commercial purposes.
  • The document may not be modified or altered in any way.
  • Any copy of the document or portion thereof must include the copyright notice above and this permission notice.
  • The Milwaukee County Zoo reserves the right to revoke such authorization at any time, and any such use shall be discontinued immediately upon written notice from The Milwaukee County Zoo.

Documents specified above do not include the design or layout of this website. Elements of this website are protected by trade and other laws and may not be copied or imitated in whole or in part.

Refund Policy

Our policy is to not issue refunds for event registration payments. However, if you have a question concerning your payment and/or you’d like to inquire about a possible refund, please call the Zoo’s Public Affairs and Services Division at (414) 256-5466.

Milwaukee County Zoo Digital Privacy Policy

The Milwaukee County Zoo is committed to protecting your personal privacy.

  • We do not share your email address or any other personal information with third parties.
  • We do not disclose any private online communications.
  • We use secure technology and restrictions on employee access to safeguard your personal information.
  • We will advise you if and when changes to this policy are made.

How Does the Milwaukee County Zoo Use Registration Information?

The Milwaukee County Zoo’s registration (sign up, entry or opt-in) forms require users to provide contact information (i.e., name and email address) and sometimes demographic information (i.e., ZIP code, gender or age). This registration data is used to send information about Zoo news, exhibits, events and special offers exclusively to our email guests. The user’s contact information may also be used to contact the user when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.


Our email communications provide recipients with the opportunity to opt-out of receiving communications from us at any time. Should you wish to opt-out of our email alerts, instructions for removal will come with every email.

How does the Milwaukee County Zoo secure information entered by visitors?

We use industry standard technology to keep your personal information secure.

All Milwaukee County Zoo employees servicing the website are obligated to abide by this privacy policy. Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.

Only authorized Milwaukee County Zoo employees servicing the website are permitted to have access to your personal information.

Be aware of a recent "anniversary" ticket scam. tHE ZOO IS not affiliated with this.